[Emerald] M-shopping service quality dimensions and their effects on customer trust and loyalty: an empirical study

Huyenhaha Post time 2024-4-28 15:29:50 | Show all posts |Read mode
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journal£ºInternational Journal of Quality & Reliability Management

Authors£ºRuoqing Zhang; Minjoon Jun; Sergio Palacios

Published date£º2023-1-17

DOI£º10.1108/ijqrm-11-2020-0374

PDF link£ºhttps://www.emerald.com/insight/ ... -2020-0374/full/xml

Article link£ºhttp://dx.doi.org/10.1108/ijqrm-11-2020-0374

Article Source£ºEmerald¡£


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chunking17 Post time 2024-4-28 15:29:51 | Show all posts

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