Edited by adornono at 2022-12-19 05:02
I hope an admin will read this.
I made this new account with username "adornono" just to be able to post this request for help.
Yesterday, I was using my usual account, with username "derridada" (ID 28790).
I had about 1400 points and was posting a help request for a book. I then clicked on the 'post' button.
I clicked more than one time becaus the site was not responding (a time-out).
I then got a message warning this was a 'duplicate' submission and about 2000 points were deducted and was demoted to restricted user.
My derridada account is now restricted and I have -455 points. So I cannot post any requests.
It took a very long time for me to get to 1400 points, and I cannot upload any articles to get more point because I no longer have institutional access to university databases.
I think it was a technical glitch after a server time-out.
Could someone look into this? Could my derridada account be reinstated and the points returned?
Many thanks in advance!
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